Important notices
Scheduled maintenance for iOCBC on Saturday, 25 June 2022

The iOCBC internet trading portal and TradeMobile app will be unavailable during the period shown below due to scheduled system maintenance.

Saturday, 25 June 2022 , 09:00am – Saturday, 25 June 2022, 06:00pm

We apologise for any inconvenience caused.

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Announcement on your Good Till Date (GTD) orders for 24 June 2022

Dear Valued Customer,

Please note that the SGX Self-Trade prevention upgrade scheduled for Saturday, 25 June 2022 has been postponed till further notice. There will be no cancellation of outstanding (unfulfilled or partially fulfilled) Good Till Date (GTD) orders for the Singapore market. Long-dated orders will remain in the order book and outstanding long-dated orders will still be active on Monday, 27 June.

We apologise for any inconvenience caused.

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Upgrade of iOCBC Charting Feature

We will be replacing our existing charting feature with TradingView charting. TradingView charting offers features such as multiple chart types with custom time intervals, pre-built technical indicators, smart drawing tools, as well as user customization.

Do note that as current chart templates and settings will not be migrated to this new charting feature, a one-time setup is required.

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US SEC Fees Change

Please be informed that the US SEC fees will be increased from 0.00051% to 0.00229% for sell trades in the US market with settlement date on or after 14 May 2022.  The SEC press release is found at https://www.sec.gov/news/press-release/2022-60.

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Update of iOCBC Login URL with effect from 2 April 2022

We will be changing our Login Page URL to https://www2.iocbc.com/V2/cl_login.jsp with effect from 2 April 2022.

If you have saved the existing URL in your bookmarks, please update to the new URL.

You can also simply log in from our official website by clicking on “Login”.

Do note that this change does not affect your Mobile application.

For any clarifications, please call us at 1800 338 8688 or (65) 6338 8688.

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We are upgrading our iOCBC trading platform

Please note that if you are currently using our previous platform, you will be switched over to our new platform by 20 February 2022. After the switch, please uninstall the old app and download our new app, ‘iOCBC (Refreshed)’, as the current one will no longer be in use. There will be no change to the desktop link and you can log in as per usual.

Any long dated / Good-Till-Date orders placed before the Singapore market closes at 5pm on 18 February 2022 will be cancelled during the switch. We strongly urge you to check all your orders and pending trade orders (if any) on the new platform before placing any new trades to avoid any duplicate orders being made. We apologise for any inconvenience caused.

For iOCBC Pro platform, please download the new application from within the new iOCBC platform. You may contact your Trading Representative if you need further assistance.

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Be wary of phishing links that lead you to fake OCBC websites

BE WARY of SMSes claiming issues with your accounts or social media postings offering free gifts purportedly from the bank.
DO NOT click on any links in these SMSes which are phishing links that lead you to fake OCBC websites.
Never divulge your banking credentials or one-time passwords to anyone, or key such confidential information into unverified webpages.

Find out more on how you can spot a scam with our Security Advisory. If in doubt, call the OCBC Securities' official hotline at 1800 338 8688 (or +65 6338 8688 if you are overseas).

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Other notices
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