Important Notices
  • 08 Jul 2026

    Scheduled maintenance for iOCBC trading platforms on 11 and 12 July 2026

    The iOCBC online trading portal and iOCBC Mobile Trading app will be unavailable during the period below due to scheduled system maintenance:

    • Saturday, 11 July 2026: 09:00 AM to Sunday, 12 July 2026: 09:00 AM

    We apologise for any inconvenience caused.
  • 26 Jun 2026

    Beware of online investment scams

    Investment fraud is on the rise, with scammers posing as mentors or investment schools on messaging and social media platforms to promote fake investment learning opportunities. Victims may be lured by promises of returns and deceived into making additional investments.

    Please stay vigilant before making any investment decisions and adopt the following precautionary measures:

    • Activate the security features on your messaging and social media platforms. For example, enable privacy settings on WhatsApp to prevent unknown users from adding you to chat groups.
    • Check that downloaded applications are legitimate and available on the official mobile application stores.
    • Verify the authenticity of any communication claiming to be from OCBC Securities by visiting our website. For your safety, type “www.iocbc.com” directly into your browser.

    If you encounter any suspicious activity or are unsure about the legitimacy of a message, please do not hesitate to contact us or your Trading Representative.
  • 17 Jun 2026

    Scheduled maintenance for iOCBC website on 20 June 2026

    The iOCBC Online Trading Portal and Mobile Trading Platform will be unavailable during the period shown below due to scheduled system maintenance.

    Saturday, 20 June 2026, 09:00am to 06:00pm

    We apologise for any inconvenience caused.
  • 12 Jun 2026

    Navigating Upcoming High-Profile US Listings

    SpaceX is expected to commence trading on Nasdaq under ticker symbol “SPCX” on June 12, 2026.


    Ahead of highly anticipated new high-profile listings on the US Exchanges such as the example cited above, we would like to highlight key trading considerations for the initial days of secondary market activity following the listings.


    1. Trading Commencement Time

      • Opening time for the IPO counter may be delayed due to price discovery, order imbalances, or exchange auction processes.
      • Delay may range from a few minutes to several hours, particularly for highly anticipated/sizable IPOs.
    2. High Price Volatility

      • Initial trading sessions are likely to experience significant volatility, with rapid price movements.
      • Bid-ask spreads may be wider than normal and liquidity can be uneven, particularly shortly after the opening time.
      • Exchange volatility pauses (Limit Up Limit Down) or trading halts may occur due to price volatility.
    3. Market Order Execution Risk

      • Market orders may be executed at prices materially different from indicated levels due to wide bid-ask spreads and fast-moving market conditions.
      • This may result in executions at less favorable prices than expected.
      • Customers are strongly encouraged to use limit orders to better control execution prices.

    Customers are encouraged to refer to the US exchange websites for the latest information such as listing dates, trading halts etc.


    Note: Any reference to a company, financial product, or asset class is for illustration and information purposes only.

  • 12 Jun 2026

    Scheduled maintenance for iOCBC website on 13 June 2026

    The iOCBC Online Trading Portal and Mobile Trading Platform will be unavailable during the period shown below due to scheduled system maintenance.

    Saturday, 13 June 2026, 09:00am to 06:00pm

    We apologise for any inconvenience caused.
  • 05 Jun 2026

    Revision of operating hours

    Please be informed that the operating hours for OCBC Securities Investors Hub and OCBC Securities hotline will be revised with effect from 29 June 2026.

    The new operating hours are as follows:

    • OCBC Securities Investors Hub: 9:00am to 5:00pm
    • OCBC Securities Hotline: 8:30am to 5:00pm

    We remain committed to providing you with quality service during our operating hours.

    For frequently asked questions, please visit the OCBC Securities website (Support section). Alternatively, you may contact us at askocbcsec@ocbc.com and we will respond as soon as possible.

    Thank you for your continued support.
  • 18 May 2026

    Revision to OCBC Securities Commission Rates for Japan market

    Please be informed that effective 18 May 2026, OCBC Securities will be revising the commission rates for trades executed in the Japan market.

    Revised Commission Rate

    Online trades via iOCBC

    • Commission Rate: 0.30% (previously 0.75%)
    • Minimum Commission: JPY 3,000

    Broker Assisted trades

    • Commission Rate: 0.50% (previously 1%)
    • Minimum Commission: JPY 3,000

    You may refer to our Commission Rates and Charges for the updated fees and charges.

    If you have any questions or need help, do reach out to your Trading Representative.

  • 09 Apr 2026

    Latest iOCBC Mobile App Version

    Please update your iOCBC Mobile Trading Platform to the latest version now. The previous App version will be discontinued.

    Mobile devices

    Latest App version

    iOS

    6.7

    Android

    1.73



    Users of iOCBC Mobile Trading Platform with old versions will no longer be able to access iOCBC Mobile Trading Platform after such versions of the app have been disabled.
  • 01 Apr 2026

    Revision to US Securities and Exchange Commission (SEC) fee on 4 April 2026

    On 4 April 2026, the US SEC fee that applies to the sale of shares listed on US stock exchanges will be revised from 0% to 0.00206%.

    This change will apply to all such ‘sell’ trades executed on or after 2 April 2026. (Note: 3 April 2026 is a non-trading/settlement day due to Good Friday holiday.)

    We have revised our Commission Rates and Charges accordingly.

    If you have any questions or need help, do reach out to your Trading Representative. 
  • 09 Mar 2026

    Be aware of phishing emails impersonating financial platforms

    There is a recent surge in phishing emails targeting clients with requests to update their W-8BEN forms. These emails contain links to fake websites that prompt you to enter your login credentials, which are then captured by scammers.

    Please remain vigilant – always be cautious with emails asking for personal details and protect your account information. Important reminders:
    • OCBC Securities does not send you emails containing embedded links. Do not click on any links in emails claiming to be from OCBC Securities.
    • Always confirm the authenticity of OCBC Securities communications by visiting our official website. For your safety, type iocbc.com directly into your browser.
    If you encounter any suspicious activity or are unsure about the legitimacy of a message, please do not hesitate to contact us or your Trading Representative.
  • 30 Jan 2026

    Beware of fraudulent activities impersonating OCBC Securities on social media platforms

    There is a growing number of fraudulent activities in which scammers impersonate OCBC Securities on social media platforms. These scams often lure customers with fake promotions, investment opportunities, offers of exclusive content or urgent requests for account verification.

    Please stay vigilant and exercise caution to protect yourself and your personal information from such scam tactics. Important reminders:
    • Never share your login credentials or personal details through unofficial channels.
    • Always verify the authenticity of any communication claiming to be from OCBC Securities by visiting our official website.
    If you encounter any suspicious activity or are unsure about the legitimacy of a message, please do not hesitate to contact us or your Trading Representative.
  • 28 Jan 2026

    Latest iOCBC Mobile App Version

    Please update your iOCBC Mobile Trading Platform to the latest version now. The previous App version will be discontinued.

    Mobile devices

    Latest App version

    iOS

    6.5

    Android

    1.71



    Users of iOCBC Mobile Trading Platform with old versions will no longer be able to access iOCBC Mobile Trading Platform after such versions of the app have been disabled.
  • 28 Jan 2026

    Important notice for cheque-free initiative

    From 1 March 2026, Share Financing and Share Borrowing and Lending accounts will move to a cheque-free arrangement for all transactions.

    In May 2023, we went cheque-free for all trade and contra transactions except for those in Share Financing and Share Borrowing and Lending accounts.

    To withdraw funds from your Share Financing and Share Borrowing and Lending accounts, please reach out to your Trading Representative.

    Not sure who your Trading Representative (TR) is? Follow these three simple steps to find out.

      1. Log in to your iOCBC online trading account
      2. Select “More”
      3. Select “Account Details” to view your TR’s contact details
  • 22 Jan 2026

    Scheduled maintenance for iOCBC website on Saturday, 24 January 2026

    The iOCBC Online Trading Portal and Mobile Trading Platform will be unavailable during the period shown below due to scheduled system maintenance.

    Saturday, 24 January 2026, 09:00am to 05:00pm

    We apologise for any inconvenience caused.
  • 19 Jan 2026

    Changes to Operating Hours on 16 February 2026

    Please be advised that the OCBC Securities Investors Hub and our customer service hotline will have reduced operating hours on 16 February 2026, from 8:30 am to 12:30 pm.

    We will be closed on 17 and 18 February 2026, in observance of public holidays.

    For frequently asked questions, please visit the OCBC Securities website (Support section). Alternatively, you may contact us via email at askocbcsec@ocbc.com.

    We wish you a Happy Lunar New Year.
  • 01 Jan 2026

    Exemption of Stamp Duty for Selected Instruments for Bursa Malaysia Effective 1 January 2026

    Please be informed that effective 1 January 2026 to 31 December 2028, stamp duty is exempted for both buy and sell transactions of Exchange Traded Fund (ETF) and buy transactions of Structured Warrants.

    Sell transactions of Structured Warrants remain subjected to stamp duty.

    You may refer to our Commission Rates and Charges for the updated fees and charges.

    If you have any questions or need help, do reach out to your Trading Representative.